Privacy Policy

Last updated: February 11, 2026

This Privacy Policy explains how Wuxi Shin Tong Yunn Machinery Technology Co., Ltd (“we”, “us”, “our”) collects, uses, shares, and protects your information when you visit our website or contact us for product recommendations, quotations, technical discussions, orders, and after-sales service.

1) Who We Are (Data Controller)

Company: Wuxi Shin Tong Yunn Machinery Technology Co., Ltd
Address: NO.18-7, Yanyu West Road, Qianzhou Street, Huishan District, Wuxi City, Jiangsu, China
Phone: +8615995213358
Email: info@shintongyunn.com

2) Information We Collect

2.1 Information you provide to us

Contact details: name, email, phone/WhatsApp, country/region.
Company details: company name, website, job title (if provided).
Inquiry and technical details: materials, capacity, process requirements, voltage, installation notes, target delivery/port, and any files you send.
Communications: messages you send via forms, email, or other channels.

2.2 Information collected automatically

Device & log data: IP address, browser type, operating system, pages viewed, referring/exit pages, time/date stamps, and similar diagnostic data.
Cookies & similar technologies: identifiers used to remember preferences, measure traffic, and evaluate advertising performance.

3) How We Use Your Information

To respond to your inquiries and provide machine recommendations, quotations, and technical support.
To communicate about orders, delivery coordination, commissioning guidance, and after-sales service (where applicable).
To improve website performance, user experience, and content relevance.
To measure marketing effectiveness, including conversion tracking and audience insights.
To protect our website and business against fraud, misuse, and security risks.
To comply with legal obligations and enforce our terms.

4) Cookies & Tracking Technologies (Including Google Tag Manager)

We use cookies and similar technologies. Some are necessary for basic site functionality; others help us understand traffic and measure marketing performance. We may use Google Tag Manager (GTM) to manage and deploy website tags. Depending on your consent settings and your location, tags deployed via GTM may include analytics and advertising measurement tools (for example, traffic analysis, conversion tracking, and remarketing).

4.1 How cookies are used

Strictly necessary: to enable core site functions (e.g., security, form submission, basic preferences).
Analytics: to understand how visitors use our website (e.g., pages visited, time on site, referral sources) so we can improve content and user experience.
Marketing measurement: to evaluate the effectiveness of advertising and inquiries (e.g., conversion measurement) and, where applicable, to support remarketing.

4.2 Cookie management

You can manage cookies through your browser settings (block/delete cookies or set alerts).
If a cookie banner/consent tool is shown, you can use it to accept or reject non-essential cookies.
Some third-party providers offer additional controls (see Section 10.2).

5) Legal Bases (Where Applicable)

Depending on your location and applicable law, we process personal information based on:

Contract / pre-contract steps: to provide quotations, recommendations, and order-related communications you request.
Legitimate interests: to improve our services, keep our website secure, and understand business demand.
Consent: for non-essential cookies and certain marketing activities where consent is required.
Legal obligations: to comply with applicable laws and regulations.

6) How We Share Information

We may share your information only as needed and for legitimate business purposes, such as:

Service providers: website hosting, IT services, analytics, and marketing measurement services (including tools deployed via Google Tag Manager).
Business communications: internal sales/engineering/service teams for handling your request.
Logistics and fulfillment partners (when applicable): forwarders/carriers and related parties needed to deliver equipment or parts.
Legal and safety reasons: when required by law, court order, or to protect rights and security.

We do not sell your personal information.

7) International Data Transfers

Our company is located in China. Your information may be processed in China and in other countries where our service providers operate. We take reasonable measures to protect your information and use appropriate safeguards where required by applicable law.

8) Data Retention

We keep information only as long as necessary for the purposes described in this Policy, including:

Inquiry & communication records: typically retained for up to 3 years after the last interaction, unless a longer period is needed for ongoing business needs.
Order & after-sales records (when applicable): typically retained for up to 10 years to support warranties, service history, accounting, and legal compliance.
Log data: typically retained for a limited period (e.g., up to 180 days), unless needed for security investigations.
Cookies: stored for durations that depend on the cookie type; you can delete cookies through your browser.

9) Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

10) Your Rights & Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of processing, and to object to certain processing. To make a request, contact us using the details in Section 14.

10.1 Marketing and advertising choices

You can request that we stop using your contact information for marketing by emailing us.
If you see a cookie consent banner, you can adjust non-essential cookie choices there.
You can also manage cookies in your browser settings.

10.2 Google tools (copy/paste links)

Google provides tools that may help you control certain analytics and advertising settings:

Google Analytics opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout

Google Ads Settings (ad personalization):
https://adssettings.google.com/

How Google uses data in advertising:
https://policies.google.com/technologies/ads

Google Privacy Policy:
https://policies.google.com/privacy

11) Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

12) Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

13) Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above when changes are made.

14) Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Email: info@shintongyunn.com
Phone: +8615995213358
Address: NO.18-7, Yanyu West Road, Qianzhou Street, Huishan District, Wuxi City, Jiangsu, China