Frequently Asked Questions
Quick answers first, then full details. Need a model recommendation or quotation? Contact us.
Q1: What types of dyeing and finishing equipment do you primarily manufacture?
We manufacture a full range of dyeing & finishing machines: dyeing machines (hank, package, fabric, loose fiber), finishing equipment (dryers, winder, dehydrator) and lab testing equipment for quality control.
Details:
- Dyeing Machine: Hank Dyeing Machine, Package Dyeing Machine, Loose Fiber Dyeing Machine, Fabric Dyeing Machine (suitable for nature fiber/synthetic fiber/blends and etc.)
- Finishing Equipment: Hank Yarn Dryer, Package Yarn Dryer
- Finishing Equipment: Winder and Dehydrator (co-produced with industry-leading partners)
- Lab Testing Equipment: Co-developed with expert manufacturers for precise quality control
See our Products or contact us with your material and batch capacity for a model recommendation.
Q2: How do you ensure equipment quality and durability?
We ensure quality with more than 25 years of manufacturing expertise, stainless steel panels sourced from DMSSC (Fortune China 500 supplier) and 72-hour test for each machine before delivery and shipment.
Details:
- With 25+ years of manufacturing expertise
- Stainless steel panel of machines are sourced from DMSSC, one of Fortune China 500 supplier.
- Each machine undergoes 72-hour testing before delivery and shipment
Q3: Do you support customized equipment solutions?
Yes. We offer flexible customization to fit factory dimensions and production needs, support global voltage 220V–480V 50Hz and multilingual interfaces, comply with regional environmental standards and our engineers collaborate with clients to ensure feasibility.
Details:
- Flexible Customization: Designs tailored to factory dimensions and production needs
- Global Adaptability: Voltage (220V–480V 50Hz), multilingual interfaces and compliance with regional environmental standards
- Technical Collaboration: Engineers work closely with clients to ensure feasibility
Q4: How does your export process work? Do you have experience?
With 11 years of independent export experience, we offer one-stop export services (EXW/FOB/CIF), assist with CO/FORM E and other customs documents, and have exported to 25+ countries including Bangladesh, India, Indonesia, Vietnam, Thailand, Brazil, Mexico, South Africa, Malaysia, Turkey, Uzbekistan and more.
Details:
- With 11 years of independent export experience, we simplify the process
- One-Stop Export Services: EXW / FOB / CIF terms available
- Document Assistance: Help with CO / FORM E and other customs clearance documents
- Exported to 25+ Countries: Including Bangladesh, India, Indonesia, Vietnam, Thailand, Brazil, Mexico, South Africa, Malaysia, Turkey, Uzbekistan, Mauritius, Sri Lanka, Portugal, Egypt, Morocco, etc.
Q5: What does after-sales service include?
We provide a global support system: remote/on-site technical support within 48 hours, 1,000+ spare parts with worldwide shipping (small parts via DHL/FedEx, heavy parts via LCL sea freight), plus training with installation guides and operation/maintenance videos.
Details:
- Fast Response: Remote/on-site technical support within 48 hours
- Spare Parts: 1,000+ spare parts in warehouse, direct shipping worldwide (Small parts/documents via DHL/FedEx; heavy parts via LCL sea freight)
- Training: Installation guides and operational/maintenance video tutorials
Q6: Are your machines eco-friendly and energy-efficient?
Yes. We prioritize green manufacturing with smart temperature control that reduces energy consumption by 15%–20%, and optional modules such as wastewater recycling and heat recovery systems.
Details:
- Smart Temperature Control: Reduces energy consumption by 15%–20%
- Optional Modules: Wastewater recycling and heat recovery systems
Q7: What is the MOQ and delivery date?
MOQ is flexible: standard models start at 1 unit; customized orders require evaluation. Delivery is efficient: standard models are 30–45 days for small quantity; custom-made is 60–90 days depending on complexity and order quantity.
Details:
- Flexible MOQ: Standard models start at 1 unit; customized orders require evaluation
- Efficient Delivery:
- Standard model: 30–45 days for small quantity
- Custom made: 60–90 days (depending on complexity and order quantity)
Q8: Do you have CE certification?
Yes. We can provide CE-related documents for applicable models and markets. Please share your destination country and machine model so we can confirm the compliance package.
Details:
- CE-related documents are available for applicable models and markets
- To confirm the correct compliance package, please provide: destination country, machine model, and voltage
- See: Certification
Contact us to request the CE document list for your project.
